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Billing

Billing FAQ

Short answers about paying for Codexe, including payment methods, invoices, currency, cancelling, unused tokens and refunds.

Updated

On this page
  1. Which payment methods can I use?
  2. In which currency are prices?
  3. Where are my receipts?
  4. Do I need a subscription to use Codexe?
  5. Does Compile or downloading cost tokens?
  6. What happens to my tokens if I cancel?
  7. Can I get a refund?
  8. Something went wrong during payment

#Which payment methods can I use?

Checkout is handled by Tebex, which offers cards, PayPal and local methods depending on your country. Some payment methods aren't available in every country.

#In which currency are prices?

Prices are set in US dollars. Tebex may show the amount in your local currency and add VAT or sales tax where it applies.

#Where are my receipts?

Tebex emails a receipt for every payment to the address used at checkout.

#Do I need a subscription to use Codexe?

No. The Free plan includes 50,000 tokens refilled every 24 hours, and token packs work without a subscription.

#Does Compile or downloading cost tokens?

No. Only AI work uses tokens: generations, chat messages, web searches and texture images.

#What happens to my tokens if I cancel?

Your plan stays active until the end of the paid period. Your balance stays in your account; after the period ends, the account continues on the Free plan.

#Can I get a refund?

Refunds are handled under the Terms: the EU withdrawal right applies, and billing errors or service failures are refunded case by case to the original payment method. Tokens are never exchanged for money. Separately, tokens used by a failed first generation are restored automatically.

#Something went wrong during payment

See Billing or checkout issue.

Billing FAQ | Codexe Docs