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Troubleshooting

Credits questions

Tokens used faster than expected, tokens restored, the refill not appearing, and "not enough tokens".

Updated

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  1. My tokens were used faster than expected
  2. Why were tokens restored?
  3. My daily tokens didn't come back
  4. "Not enough tokens"

#My tokens were used faster than expected

Check, in this order:

  1. The model. Stronger models cost several times more per request. See the relative costs in Models.
  2. Reasoning effort. High, Extra High and Max multiply the cost.
  3. Project size. Follow-ups on a large project send more of it to the AI, and big rewrites produce more output.
  4. Web search (Business+): each completed search adds 25,000 tokens. Switch it off for projects that don't need it.
  5. Textures on Blockbench models are charged per image.

Each chat message shows its cost, and your dashboard's Usage view shows your history.

#Why were tokens restored?

A project's first generation ended without anything usable (no files, a provider error, or the wrong platform), so Codexe gave back what it cost. See Credit restoration.

#My daily tokens didn't come back

The Free allowance tops up to 50,000 once 24 hours have passed since the last top-up, not at a fixed time. It's applied when you next open Codexe. If your balance is already at or above 50,000 (for example from a token pack), nothing is added. The dashboard shows when the next refill is due.

#"Not enough tokens"

Codexe won't start a request that costs more than your balance. Options: wait for the refill, choose a cheaper model or lower effort, make the request smaller, buy a token pack or upgrade.

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