Credit restoration for failed generations

You should pay for results, not for Codexe's failures. If a project's first generation ends without anything usable because of a problem on Codexe's side, the tokens that generation used are restored automatically. No support ticket needed.

#What qualifies

The first request of a project ended, for good, with:

• no files at all, even after Codexe's own retry and continuation,
• a reply cut off so badly that no file could be completed,
• an AI provider error or refusal before a usable reply,
• a project on the wrong platform (for example a mod when you asked for a plugin) that Codexe couldn't regenerate correctly,
• a server error on Codexe's side after you were charged and before anything was saved,
• an imported project whose first request changed nothing.

#What doesn't qualify

• A delivered project that contains code errors. You received the files, and Codexe's free repairs and the free Let Codexe try again are there for that. See Auto Repair.
• A project you changed yourself that then fails to build.
• Chat messages after the first generation.
• A result that works but isn't what you wanted: refine it in the chat.

#How much is restored

Exactly what the first generation charged: the upfront estimate plus any settlement, minus anything already returned. It's restored once; running into the same failure again never restores twice.

#How you'll know

• The project shows "Codexe couldn't complete this project" with the number of tokens restored, your balance, and a Try again button that reopens Create with your original request.
• The restoration appears in your balance history as a refund.